If you experience any problems, contact the OIT Service Desk at (919) 684-2200. Once the app is installed, log in, and you should be able to download software from within that app. (NOTE: You can check to see if your Creative Cloud desktop app is working. If you have a Creative Cloud account, and when attempting to download software from you are being asked to purchase something to continue, first download the Creative Cloud Desktop App. You mentioned you downloaded the zip files and dropped them into Jamf Admin. Please note, currently, Creative Cloud accounts at Duke do not include access to mobile or web apps/services. Note: You can download apps under 'Desktop Apps.' You may need to log in with the same Enterprise ID process above to activate and license applications once they are installed. You should now be redirected to your Creative Cloud account. To install the Creative Cloud software on your computer click the Desktop Downloads. You will be redirected to the Duke Authentication page. Setting up Adobe Creative Cloud Account and Installing Software.

Please note, your full Duke email address will not work for this step (ex. Disregard the options to continue with Google, Facebook or Apple. Click 'Sign In' at the top right of the web page.Įnter your in the email address field (ex.

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